Contact Us

Attention Customers ... Please be advised that the customer counter at Burlington Hydro is no longer processing bill payments. Payments may be deposited in the drop box at the office, made on line or at any financial institution.

Anyone wishing to see a Burlington Hydro representative will need to make an appointment. To make an appointment please contact Burlington Hydro directly. If any accommodations need to be made for your visit please contact the customer service department at (905) 332-1851. Visitors with an appointment are asked to enter using the north doors.

By Mail:

Burlington Hydro Inc.
1340 Brant Street
Burlington, Ontario
L7R 3Z7

By Email, Fax or Phone

Customer Service
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Phone: (905) 332-1851
FAX# (905) 332-9644

Collections
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FAX# (905) 332-9644

After Hours Emergencies ONLY
Phone: 1-877-310-4937

Engineering & Operations

Phone: (905) 332-2250
FAX# (905) 332-0684

Tree Triming
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Human Resources
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FAX# (905) 336-4399

Health & Safety
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FAX# (905) 336-9644