LATEST NEWS AND PROGRAMS

THELATESTFROMBHI

Burlington Hydro's Staying Current section presents all the latest offers, programs and news. Discover the Museum Transformation Project, the Affordability Fund and coming soon an opportunity to comment on future BHI initiatives ...…

OUTAGE UPDATES

Outage Alert

Visit Outage Maps to see Burlington outage activity and estimated restorations times. Provides real-time information about planned and weather related outages, right down to the street level. Search your address from any web-connected device.…

CURRENT TIME-OF-USE PRICES

10.1¢ per kWH

20.8¢ per kWH

14.4¢ per kWH

20.8¢ per kWH

10.1¢ per kWH

12 am

7 am

11 am

5 pm

7 pm

Off Peak
10.1¢ / kWh

Mid Peak
14.4¢ / kWh

On Peak
20.8¢ / kWh

HELPING
OUR
CUSTOMERS SHINE
SINCE 1945

Safe, reliable, efficient hydro

MOST VISITED PAGES

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CUSTOMER GUIDE

Especially for new customers, this comprehensive overview covers everything from A-Z about your new account and services ... See the Guide

ONE STOP SERVICES

Visit our all-new Customer Services section to arrange for services, see usage, pay bills and more …Get The Help You Need

Open TimeofUse Toolkit login and registration page

Burlington Hydro delivers electricity to more than 67,000 customers in the city of Burlington.

What's New

October 25, 2019

Burlington Hydro Receives Prestigious 2019 National Safest Employer Award

Burlington Hydro is pleased to announce that it has received national recognition from Canadian Occupational Safety for achieving industry excellence in employee health and safety. The…

October 08, 2019

Change-over to Winter Time-of-Use Hours Begins November 1st

Change-over to Winter Time-of-Use Hours Begins November 1

The Ontario Energy Board (OEB) has announced that winter time-of-use (TOU) hours and electricity prices will change for on-peak, mid-peak, and off-peak periods, beginning November 1st. The change…

September 27, 2019

Burlington Hydro Customers being Targeted in Telephone Scam

Burlington Hydro has received calls from concerned customers who have been targeted in a Hydro cut-off scam. The caller advises that hydro will be cut off immediately unless payment is received by…

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Go to TimeofUse Toolkit Login and Registration page

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937