Stay Safe & Informed
Outage Maps, Safety Tips and More.
The current Time-Of-Use period is On Peak at a cost of 18.2 cents per kilowatt-hour.
Sign up for the New MyAccount Portal Today!
Newly enhanced MyAccount Customer Portal designed with our customers in mind
Burlington Hydro is Conducting a Survey to Gauge Electrical Safety Awareness in the Community
New Distribution Rates Approved by OEB
A distribution rate increase has been approved by the Ontario Energy Board (OEB) effective January 1, 2024.
Be on Guard for Phone & Texting Scams
Be aware that legitimate Burlington Hydro representatives NEVER ask customers for banking, account or credit card information over the phone or via text.
Updates to Burlington Hydro's Conditions of Service
Burlington Hydro's Conditions of Service have undergone revisions this year.
HELPFUL TOOLS & RESOURCES
The best way to get your Hydro Bill. Email notifications. Bill downloads. Review your hydro usage. Opt-in at MyAccount.e-Billing Login & Registration
See where outages have been reported, the number of customers impacted, the cause, and the estimated time of restoration (ETR).Reported Outages & ETR
How to prepare for outages and stay safe during extreme outage events. Outage Tweets. How Burlington Hydro prioritizes outagesExplore the Outage Portal
Learn ways to conserve electricity at home and at work. See if you qualify for the Energy Affordability Program. Get kids' resources.Explore the Conservation Portal
Overhead and underground powerline safety. Guidelines when transformers are on your property. Burlington Hydro's safety commitment.Explore the Safety Portal
Currently approved rates and applications. How we score on service quality, customer satisfaction and reliability.Download Regulatory Documents
Green Button is a way to download or connect utility-usage data to gain better insight into waste and inefficiencies, this allows customers to make adjustments to reduce their usage and save money.
Career Opportunities. Apprenticeships. Student Development Program.See Current Openings