CURRENT TIME-OF-USE PRICES
COVID-19 Fixed Electricity Rate Now In Effect
12.8¢ / kWh
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Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.
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Burlington Hydro’s 2020 Customer Satisfaction Survey
Burlington Hydro’s 2020 Customer Satisfaction Survey
August 13, 2020We Want to Hear your Feedback in City-wide Telephone Survey
Each year Burlington Hydro conducts a satisfaction survey with our customers to gather opinions/level of satisfaction on issues…Moratorium on Electricity Disconnections has Ended
Moratorium on Electricity Disconnections has Ended
August 10, 2020Payment Options are Available for those struggling to pay their Electricity Bill
This is to remind residential and small commercial customers that the extended winter ban on electricity…Covid-19 Energy Assistance Program (CEAP) for Residential Customers
Covid-19 Energy Assistance Program (CEAP) for Residential Customers
July 13, 2020 The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19. CEAP is delivered…
REPORT AN OUTAGE
If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937
