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BULLETINS

Summer electricity prices now in effect, May 1 to October 31, 2021  Learm More   :::: 
New distribution rates in effect beginning May 1  Learm More   :::: 
SCAM ALERT: Telephone fraudsters posing as Burlington Hydro representatives are reported to be active in our region. We NEVER ask for immediate payment over the phone or threaten to disconnect power immediately. Do not share account info or make payments should you be targeted. Simply hang up.  ::::  
Unsure if you want to switch to Tiered pricing or stay on Time-of-Use? There's no rush, there is no deadline to apply.  Learn More    ::::  
Our COVID-19 Response - Measures to protect our customers and employees, while ensuring the reliable operation of the power distribution system.  Learn More   ::::  
TO REPORT AN OUTAGE CALL 1-877-310-4937   ::::  
Lower Income Customers - you may qualify for a reduction on your electricity bill  Ontario Electricity Support Program   :::: 

Click to read more about the E-Billing Campaign

IMPORTANT RATE ANNOUNCEMENTS

New Time-of-Use (TOU) hours/prices and Tier threshold/prices in effect May 1 to Oct 31, 2021 ... New Distribution Rates also come into effect May 1st.

CORONAVIRUS RESPONSE

Measures to protect our customers and employees and ensuring that our power distribution system operates reliably.
Tools and resources

LOG-INS

Log-in and registration for MyAccount (previously VIEWmybill and TOU Toolkit) are only a click away.

CURRENT TIME-OF-USE PRICES

8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
11.3¢ per kWH
11.3¢ per kWH
11.3¢ per kWH
11.3¢ per kWH
17¢ per kWH
17¢ per kWH
17¢ per kWH
17¢ per kWH
17¢ per kWH
17¢ per kWH
11.3¢ per kWH
11.3¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
12 am
7 am
11 am
5 pm
7 pm
 
Off Peak
8.2¢ / kWh
 
Mid Peak
11.3¢ / kWh
 
On Peak
17¢ / kWh

HELPING OUR
CUSTOMERS SHINE
SINCE 1945
 

See Our Anniversary Video and Timeline

SCROLL THROUGH OUR MOST VISITED PAGES

CUSTOMER GUIDE
Especially for new customers, this comprehensive overview covers everything from A-Z about your new account and services ... See the Guide
ONE STOP SERVICES
Visit our all-new Customer Services section to arrange for services, see usage, pay bills and more …Get The Help You Need

 

 
 
Go to Burlington Hydro MyAccount login and registration page
Load Outage Maps Search Tool
Open Burlington Hydro Forms Portal

 

 
Go to Outage Portal
Go to Conservation Portal
Go to Safety Portal
 
Go to Covid-19 Response Page
Go to 1call

Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.

Go to Outage Portal
Go to Power to Conserve Portal
Go to  Your Safety Portal

See All What's New Items

Click to read more about the E-Billing Campaign
March 24, 2021

Ontario’s 2020 Electricity Supply Mix

Ontario’s 2020 Electricity Supply Mix

Electricity in Ontario is produced from a variety of sources. Each year the system-wide supply mix is published by the Ontario Energy Board. The current supply mix for 2020 has now been released and is included below. For…

 
Load Outage Maps search tool
Go to MyAccount login and registration page
Go to Customer Service Forms Listings Page
 
Go to Covid-19 Information Page
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Go to Outage Portal
Go to power to Conserve Portal
Go to Your Safety Portal

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937