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BULLETINS

TO REPORT AN OUTAGE CALL 1-877-310-4937 ::::
Winter Electricity Rates and Times now in effect until April 30, 2020 - Learn more ::::
Lower Income Customers - you may qualify for a reduction on your electricity bill Ontario Electricity Support Program ::::
Save on Energy programs have changed and a number of programs have ended. As of April 1, 2019, some programs are now offered directly by the Independent Electricity System Operator (IESO). Please visit saveonenergy.ca for more information. ::::

Visit our Powerline Safety Page

LOG-INS

Log-in and registration for VIEWmyBill, TOU Toolkit and one-click access to all Burlington Hydro tools and resources.

YOUR OPINION MATTERS

All residential and small business customers are invited to complete our online survey. Tell us how you think we should prioritize our projects ...

CURRENT TIME-OF-USE PRICES

10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
20.8¢ per kWH
20.8¢ per kWH
20.8¢ per kWH
20.8¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
14.4¢ per kWH
20.8¢ per kWH
20.8¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
12 am
7 am
11 am
5 pm
7 pm
 
Off Peak
10.1¢ / kWh
 
Mid Peak
14.4¢ / kWh
 
On Peak
20.8¢ / kWh

HELPING
OUR
CUSTOMERS SHINE
SINCE 1945

Safe, reliable, efficient hydro

MOST VISITED PAGES

CUSTOMER GUIDE
Especially for new customers, this comprehensive overview covers everything from A-Z about your new account and services ... See the Guide
ONE STOP SERVICES
Visit our all-new Customer Services section to arrange for services, see usage, pay bills and more …Get The Help You Need

 

 
 
Go to VIEWmybill login and registration page
Load Outage Maps Search Tool
Open TimeofUse Toolkit login and registration page
Go to BHI Service Forms Main Page

Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.

 
Go to Outage Portal Main Page
Go to Power to Conserve Main Page
Visit Your Safety Portal
Call 311 about a Water Emergency
Go to Outage Portal
Go to Power to Conserve Portal
Go to  Your Safety Portal

See All What's New Items

January 07, 2020

Burlington Hydro Seeks Feedback from Customers

Burlington Hydro seeks feedback from customers

Burlington Hydro is looking for customer feedback and opinion on our 5-year business plan. We want to know what you think of Burlington Hydro's future infrastructure expenditures and investments. With that in…

 
Load Outage Maps search tool
Go to VIEWmybill login and registration page
Go to Customer Service Forms Listings Page
 
Go to TimeofUse Toolkit Login and Registration page
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Go to Outage Portal
Go to power to Conserve Portal
Go to Your Safety Portal

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937