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BULLETINS

Notice to Customers Re: COVID-19 - Please be advised that Burlington Hydro continues to ensure that our power distribution system operates reliably in Burlington, in the midst of other closures and cancellations occurring in both our community and across the province. We understand the economic uncertainty that COVID-19 has created and we are here to support our customers through this difficult time Learn More ::::
SCAM ALERT: Telephone fraudsters posing as Hydro One representatives are reported to be active in our region. We NEVER ask for immediate payment over the phone or threaten to disconnect power immediately. Do not share account info or make payments should you be targeted. Simply hang up. ::::
Please be aware that Burlington Hydro is currently undertaking a safety awareness telephone survey conducted by UtilityPULSE on behalf of Burlington Hydro. We appreciate you taking part in this important survey that gauges the level of electrical safety awareness in our community. Learn more ::::
TO REPORT AN OUTAGE CALL 1-877-310-4937 ::::
Winter Electricity Rates and Times now in effect until April 30, 2020 - Learn more ::::
Lower Income Customers - you may qualify for a reduction on your electricity bill Ontario Electricity Support Program ::::

BURLINGTON HYDRO CORONAVIRUS RESPONSE

Burlington Hydro continues to ensure that our power distribution system operates reliably in Burlington, in the midst of other closures and cancellations occurring in both our community and across the province.
Tools and resources

LOG-INS

Log-in and registration for VIEWmyBill, TOU Toolkit and one-click access to all Burlington Hydro tools and resources.

CURRENT TIME-OF-USE PRICES

Off-Peak Pricing Goes into Effect Immediately

10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
10.1¢ per kWH
12 am
7 am
11 am
5 pm
7 pm
 
Off Peak
10.1¢ / kWh

HELPING
OUR
CUSTOMERS SHINE
SINCE 1945

Safe, reliable, efficient hydro

SCROLL THROUGH OUR MOST VISITED PAGES

CUSTOMER GUIDE
Especially for new customers, this comprehensive overview covers everything from A-Z about your new account and services ... See the Guide
ONE STOP SERVICES
Visit our all-new Customer Services section to arrange for services, see usage, pay bills and more …Get The Help You Need

 

 
 
Go to VIEWmybill login and registration page
Load Outage Maps Search Tool
Open TimeofUse Toolkit login and registration page
Go to BHI Service Forms Main Page

Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.

 
Go to Outage Portal Main Page
Go to Power to Conserve Main Page
Visit Your Safety Portal
Call 311 about a Water Emergency
Go to Outage Portal
Go to Power to Conserve Portal
Go to Your Safety Portal

See All What's New Items

April 01, 2020

Please Allow Hydro Workers their Space

Please Allow Hydro Workers their Space

Responding to the COVID-19 Pandemic April 1, 2020 During the COVID-19 outbreak, Burlington Hydro is asking the general public to please practice social distancing when dealing with Burlington Hydro workers in the field.…
March 26, 2020

A Message from Burlington Hydro’s President and CEO

A Message from Burlington Hydro’s President and CEO

Responding to the COVID-19 Pandemic March 27, 2020 The global COVID-19 pandemic is now very close to home – our families, our customers and our community have all been touched by the serious impact of the…
Click to read more about the E-Billing Campaign
March 24, 2020

Off-Peak Pricing Goes into Effect Immediately

Off-Peak Pricing Goes into Effect Immediately

Updated: March 24, 2020 Emergency Rate Relief Announced Today, the Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act to provide temporary 45-day emergency…

 
Load Outage Maps search tool
Go to VIEWmybill login and registration page
Go to Customer Service Forms Listings Page
 
Go to TimeofUse Toolkit Login and Registration page
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Go to Outage Portal
Go to power to Conserve Portal
Go to Your Safety Portal

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937

Burlington Hydro Electric Inc. 1340 Brant Street, Burlington, Ontario L7R 3Z7
Phone:905-332-1851 | Fax: 905-332-9644 cservice@burlingtonhydro.com

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Burlington Hydro Electric Inc. 1340 Brant Street, Burlington, Ontario L7R 3Z7 | Phone:905-332-1851 | Fax: 905-332-9644 | cservice@burlingtonhydro.com