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COVID-19 ENERGY ASSISTANCE PROGRAM FOR SMALL BUSINESS CUSTOMERS (CEAP-SB)

The Government of Ontario is providing $8 million to support small business and registered charity customers (GS<50kW) who are struggling to pay their energy bills as a result of the COVID-19 emergency. he COVID-19 Energy Assistance Program for Small Business (CEAP-SB) provides a one time, on-bill credit to eligible small business and registered charity customers to help them catch up on their energy bills and resume regular payments. Small business and registered charity customers may be eligible for up to $850 in support towards their electricity bill if they primarily use electricity for heating, or up to $425 otherwise.

CEAP-SB is being delivered by Burlington Hydro in accordance with rules laid out by the Ontario Energy Board (OEB). Be aware that CEAP-SB funding is limited. Burlington Hydro will process applications in the order in which they are received. Submitting an application for CEAP-SB to Burlington Hydro does not guarantee funding.

Fill Out the Web-based CEAP-SB Form (Small Business Customer)

Download and Submit a CEAP-SB PDF Application by Mail

Government Details on CEAP-SB

 

Eligibility Requirements

Please complete only one electricity application for your registered small business or registered charity. You cannot receive COVID-19 Energy Assistance Program for Small Business (CEAP-SB) funding for multiple storefronts or locations, and you can only receive CEAP-SB funding from Burlington Hydro once. Small business and registered charity electricity customers are eligible for CEAP-SB if they meet all of the following criteria: 

  1. As of the date you are applying, your small business or registered charity has an active account with Burlington Hydro. You will be required to provide your registered business number or registered charity number.
  2. Your small business or registered charity is classified as a general service less than 50 kilowatt customer (GS<50kW).
  3. If your small business or registered charity had overdue amounts prior to March 17, 2020 in respect to electricity charges, and you had made at least partial payments on those overdue amounts you are eligible for CEAP-SB.
  4. As of the date you are applying, your small business or registered charity has overdue amounts owing from at least two electricity bills since March 17, 2020.
  5. Your small business or registered charity was required to close* its premises to members of the public for regular operations for at least 15 days as a result of a government order or an inability to adapt your business or charity to comply with public health recommendations. 

*“close” means that the small business or registered charity was unable to maintain regular operations as a result of government order or health recommendations that required them to either fully close operations, limit access to their premises or limit the services provided or available to the public. Closures might include, but are not limited to:

  • Personal services (e.g. hair salon, chiropractor) that had to fully close
  • A restaurant or coffee shop that had to close regular dining operations and provided only takeaway or delivery service.
  • A small fashion retailer or pet store whose premises were closed to the public but were able to provide contactless curbside pick for customers.
  • A non-publicly funded registered charity whose premises were closed to the public but was able to adapt to provide limited services remotely.

You may be eligible for an enhanced credit if your small business or registered charity’s main heating source is electricity (up to $850).

How Do I Apply?

Beginning August 31, 2020, you can apply for the small business and registered charity customer (GS<50kW) CEAP-SB through Burlington Hydro. 

There are 2 ways to apply: 

  1. Fill out the Online CEAP-SB Form and submit it directly from our website; or,
  2. Download the application, print and mail your completed form to: Burlington Hydro, 1340 Brant Street, Burlington, ON, L7R 3Z7. 

Burlington Hydro will process applications in the order in which they are received, and process complete applications within 10 business days of receipt. CEAP-SB funding is limited.  Submitting an application for CEAP-SB to Burlington Hydro does not guarantee funding.

Additional information is available from the Ontario Energy Board at: https://www.oeb.ca/rates-and-your-bill/covid-19-energy-assistance-programs/covid-19-energy-assistance-program-small

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