Mandated Reporting
Regulatory Affairs
The Ontario Energy Board (OEB) is Ontario's independent energy regulator. They make decisions and rules to ensure that consumers are treated fairly and that the energy sector is reliable and sustainable. The OEB oversees how energy companies operate to ensure the public interest is served.
RATES AND CHARGES
Burlington Hydro OEB Distribution rates effective January 1st 2024 Regulatory Posts
SCORECARD
How we scored on Service Quality, Customer Satisfaction and Customer reliability Burlington Hydro Scorecard
OUTAGE RESPONSE
Burlington Hydro reports to the OEB following every major outage event See outage events
CONDITIONS OF SERVICE
Conditions and terms for all customer connection agreements Document Download
DISTRIBUTION LICENSE
Electricity Distribution Licence ED-2003-0004 Burlington Hydro Inc. Download Document
BILL S-211
Burlington Enterprises and Burlington Hydro report for Bill S-211Download Document