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THE
LATEST
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BHI

Burlington Hydro's Staying Current section presents all the latest offers, programs and news. 

 

INSIDE BHI

 

stayingcurrent on ... programs of interest

Chainsaw cutting tree

Tree Trimming Program

Burlington Hydro's preventive tree maintenance program is an ongoing initiative to help mitigate outages and equipment damage. Do your part by observing tree planting and landscaping regulations.

Tree Trimming Info and Schedule

 

stayingcurrent on ... top headlines

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September 30, 2021

Burlington Hydro Recognizes National Day for Truth and Reconciliation

Burlington Hydro Recognizes National Day for Truth and Reconciliation

Canada’s first National Day for Truth and Reconciliation is being recognized today across the country. Burlington Hydro and its employees reflect on the Truth and Reconciliation of Canada’s…
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September 17, 2021

Burlington Hydro is Conducting Annual Customer Survey

Burlington Hydro is Conducting Annual Customer Survey

We Want to Hear Your Feedback in City-wide Telephone Survey

Each year Burlington Hydro conducts a satisfaction survey with its customers to gather feedback on issues ranging from electricity pricing to…
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July 15, 2021

New Burlington Hydro Board Chair Announced

New Burlington Hydro Board Chair Announced

Burlington Hydro is pleased to announce the appointment of Susan Kilburn as Board Chair. Ms. Kilburn has served as a Board Director with Burlington Hydro since 2017. Ms. Kilburn is currently Chief Operating Officer…
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July 15, 2021

You May Have Noticed your Customer Account Number has Changed

You May Have Noticed your Customer Account Number has Changed

Burlington Hydro has recently transitioned to a new Customer Information System. The new system provides us with the tools to better serve our customers as expectations and preferences continue to…
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July 14, 2021

Customer Billing Delays

Customer Billing Delays

As we transition to a new customer information system (CIS) some of our customers will have noticed a delay in receiving their electricity/water bill this month. We are aware of the issue and are making the necessary adjustments to…