Skip to main content

BULLETINS

Rate Relief Announcement: From Jan 18 to Feb 7, electricity rates for Regulated Price Plan customers will be set at off-peak pricing or a flat rate of 8.2 cents per kWh, 24/7.   Learn More    ::::  
We are currently undertaking a safety awareness telephone survey conducted by UtilityPULSE on behalf of Burlington Hydro. We appreciate you taking part in this important survey that gauges the level of electrical safety awareness in our community. Learn More    ::::  
Unsure if you want to switch to Tiered pricing or stay on Time-of-Use? There's no rush, there is no deadline to apply.  Learn More    ::::  
TO REPORT AN OUTAGE CALL 1-877-310-4937   ::::  
Lower Income Customers - you may qualify for a reduction on your electricity bill  Ontario Electricity Support Program   :::: 

CURRENT TIME-OF-USE PRICES

8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
8.2¢ per kWH
12 am
7 am
11 am
5 pm
7 pm
 
Off Peak
8.2¢ / kWh
 
Mid Peak
11.3¢ / kWh
 
On Peak
17¢ / kWh

 

FEATURED ITEMS

Click to read more about the E-Billing Campaign

HOW SAFETY SAVVY IS BURLINGTON?

Taking this survey gives us a vital read on electricity and powerline safety awareness in Burlington. PLEASE PARTICIPATE ...
Click to read more about the E-Billing Campaign

SEARCH OUTAGE MAPS

Outage Maps provides real-time information about outages right down to the street level. Use from the convenience of any web-connected device.
Tools and resources

LOG-INS

Log-in and registration for MyAccount (previously VIEWmybill and TOU Toolkit) are only a click away.

WHAT'S NEW

Click to read more about the E-Billing Campaign
October 20, 2021

Ontario Energy Board Launches Utility Service Area Map

Ontario Energy Board Launches Utility Service Area Map

The Ontario Energy Board (OEB) has launched a new online interactive map that provides resource rich information about Ontario’s electricity and natural gas utilities, including Burlington Hydro. The…
Click to read more about the E-Billing Campaign
July 15, 2021

You May Have Noticed your Customer Account Number has Changed

You May Have Noticed your Customer Account Number has Changed

Burlington Hydro has recently transitioned to a new Customer Information System. The new system provides us with the tools to better serve our customers as expectations and preferences continue to…
See More Headlines

 

 
 
Go to Burlington Hydro MyAccount login and registration page
Load Outage Maps Search Tool
Open Burlington Hydro Forms Portal

 

 
Go to Outage Portal
Go to Conservation Portal
Go to Safety Portal
 
Go to Covid-19 Response Page
Go to 1call

Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.

Go to Outage Portal
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Load Outage Maps search tool
Go to MyAccount login and registration page
Go to Customer Service Forms Listings Page
 
Go to Covid-19 Information Page
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Go to Outage Portal
Go to power to Conserve Portal
Go to Your Safety Portal

INSIDE BHI

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937

Burlington Hydro Inc. 1340 Brant Street, Burlington, Ontario L7R 3Z7
Phone:905-332-1851 | Fax: 905-332-9644 cservice@burlingtonhydro.com

Follow BHI on Linked In
Follow BHI on Twitter
Follow BHI on Linked In
Follow BHI on Twitter

Burlington Hydro Inc. 1340 Brant Street, Burlington, Ontario L7R 3Z7 | Phone:905-332-1851 | Fax: 905-332-9644 | cservice@burlingtonhydro.com