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When large outages occur, and traffic on our outage maps gets busy, Burlington Hydro also tweets updates. Follow us, & for helpful info & tips visit our   Outage Portal   ::::   
SCAM ALERT: Telephone fraudsters posing as Burlington Hydro are reported to be active in our region.   Read fraud alert   ::::   
We’re looking for candidates to join the Burlington Hydro Team.   Learn more about current opportunities.   ::::   
Unsure if you want to switch to Tiered pricing or stay on Time-of-Use? There's no rush, there is no deadline to apply.   Learn More about tiered pricing   ::::   
TO REPORT AN OUTAGE CALL 1-877-310-4937.   ::::   

Burlingtonhydro.com provides customers with convenient tools, web forms and information to manage electricity at home and at work

TIME-OF-USE PRICES

The current Time-Of-Use period is Off Peak at a cost of 7.4 cents per kilowatt-hour.

 
Mid Peak
rate is 10.2¢ per kWh

M-F from 11 am to 5 pm
 
Off Peak
rate is 7.4¢ per kWh

M-F from 12 am to 7 am & 7 pm to 12 am and all day on weekends and holidays.
 
On Peak
rate is 15.1¢ per kWh

M-F from 7 am to 11 am & 5 pm to 7 pm

The Off-Peak rate of 7.4 cents per kilowatt hour applies on weekdays from 12 am to 7 am & 7 pm to 12 am, and all-day on weekends and statutory holidays. The Mid-Peak rate of 10.2 cents per kilowatt hour applies on weekdays from 11 am to 5 pm. The On-Peak rate of 15.1 cents per kilowatt hour applies on weekdays from 7 am to 11 am & 5 pm to 7 pm



 
 

 Burlington Hydro has great job openings in IT, engineering, operations, powerlines and purchasing.
Click to apply.

 

FEATURED ITEMS

 

WHAT'S NEW

October 25, 2022

Ontario Energy Board Announces New Winter Electricity Prices

On November 1, 2022, Time-of-Use (TOU) and Tiered prices for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP) will decrease. The winter Time-of-Use (TOU) hours and the change in the Tier threshold for…


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TOOLS & RESOURCES

 
 
Go to Burlington Hydro MyAccount login and registration page
Load Outage Maps Search Tool
Open Burlington Hydro Forms PortalSERVICE FORMS

 

 
Go to Outage Portal
Go to Conservation Portal
Go to Safety Portal
 
Go to Covid-19 Response PageCOVID-19 RESPONSE
Call 311 if you have a water emergencyWATER EMERGENCY
CALL 311
Go to One Call

Burlington Hydro delivers electricity to more than 68,000 customers in the city of Burlington.

Go to Outage Portal
Go to Power to Conserve Portal
Go to Your Safety Portal
 
Load Outage Maps search tool
Go to MyAccount login and registration page
Go to Customer Service Forms Listings PageSERVICE
FORMS
 
Go to Covid-19 Information PageCOVID-19
WATER
EMERGENCYWater DropCALL 311
Go to Your Safety Portal
 
link to Outage Portal
link to Conserve Portal
link to Your Safety Portal

REPORT AN OUTAGE

If you are in imminent danger call: 911
To report a power outage emergency call: 1-877-310-4937
To report an outage call: 1-877-310-4937