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We're committed to helping low-income customers.

A number of special programs are available in Ontario to help low-income customers.

You need to meet certain criteria to qualify for these programs:

Featured Content

AffordAbility Fund

Burlington Hydro and community services are working together to help you improve your home’s energy efficiency with free energy-saving upgrades, which can help lower home energy use and your electricity bill.


Click here to check eligibility for the AffordAbility Fund

Home Assistance Program – Helping Those in Need with No-cost Energy Upgrades

The Home Assistance program is a free program designed to help qualified homeowners, tenants and social and/or assisted housing providers improve the energy efficiency of their homes or buildings. Participating in the program can help reduce energy use, help manage energy costs and improve home comfort.


Learn more about the Home Assistance program

Ontario Electricity Support Program

If you are in a lower-income household, you may qualify for a reduction on your electricity bill. The OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income.

Learn more about the Ontario Electricity Support Program

Low-income Energy Assistance Program (LEAP)

This program provides a one-time grant towards your electricity or natural gas bill if you are behind on your bill and may face having your service shut off. It is for emergency situations.

Learn more about the Low-income Energy Assistance Program

Energy Saving Tips

Find out how you can reduce your electricity use – and costs – at home with energy saving tips and strategies.

You are empowered to save. View tips here.