Residential and Small Business Rates
If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU), Tiered and the Ultra-Low Overnight (ULO) price plans.
To switch price plans, you must notify Burlington Hydro by completing and submitting an election form. There is no deadline and you can ask to switch at any time. If you want to stay with your current price plan no action is required. If you are unsure what price plan you are currently on, check the Electricity line of your bill. Most residential and small business customers in Ontario pay TOU prices.
More Information about Switching Price Plans
TIME-OF-USE PRICES - Winter Period: November 1, 2024
With the TOU price plan, there are three price periods: On-Peak, Mid-Peak and Off-Peak. On weekdays, the rate varies depending on the time of day. On weekends and statutory holidays, the off-peak rate applies. The periods change with the season to reflect changing usage patterns.
| Periods | Day of Week and Time | TOU Prices (c/kWh) |
|---|---|---|
| Off-Peak | Weekdays 7 pm to 7 am, and all-day weekends and statutory holidays | 7.6 cents per kWh |
| Mid-Peak | Weekdays 11 am to 5 pm | 12.2 cents per kWh |
| On-Peak | Weekdays 7 am to 11 am, and 5 pm to 7 pm | 15.8 cents per kWh |
TIERED PRICES - Winter Period: November 1, 2024
With the Tiered price plan, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. The threshold changes with the season to reflect changing usage patterns.
| Tiers | Thresholds | Tiered Prices (c/kWh) |
|---|---|---|
| 1 | Residential – first 1,000 kWh/month Non-residential – first 750 kWh/month |
9.3 cents per kWh |
| 2 | Residential – for electricity used above 1,000 kWh/month Non-residential – for electricity used above 750 kWh/month |
11.0 cents per kWh |
ULTRA-LOW OVERNIGHT PRICES – Winter Period: November 1, 2024
With the new ULO price plan, the price also depends on when you use electricity, and further encourages shifting high electricity usage activities to lower-demand periods overnight. There are four rate periods which stay the same throughout the year.
| Periods | Days and Times | ULO Prices (c/kWh) |
|---|---|---|
| Ultra-Low Overnight | Everyday 11 pm to 7 am | 2.8 cents per kWh |
| Week-end Off-Peak | Weekends and Holidays 7 am to 11 pm | 7.6 cents per kWh |
| Mid-Peak | Weekdays 7 am to 4 pm and 9 pm to 11 pm | 12.2 cents per kWh |
| On-Peak | Weekdays 4 pm to 9 pm | 28.4 cents per kWh |
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