ACCOUNT
SERVICE
& SUPPORT
Most Frequently Searched Customer Service Items
Set up a new Residential Account ┃ Set up a new Commercial Account ┃ Set up automatic bill withdrawals ┃ Notify us about about your change in address ┃ Download our Customer Welcome Guide ┃ Arrange for power to be shut off or request an upgrade ┃ Learn the best ways to stay informed during outages ┃Search your address using Outage Maps ┃ Shift electricity use to help lower costs ┃ See if you qualify for the Ontario Electricity Support Program ┃ Help for low income consumers ┃ Gain a better understanding of your bill ┃ The Fastest way to clear up a past due balance ┃ Download latest bill inserts ┃ See the Tree Trimming Schedule
REPORT AN OUTAGE
If you are in imminent danger call: 911
To report a power outage emergency please call: 1-877-310-4937
To report an outage call: 1-877-310-4937