Business Request Forms
Web forms for everything from opening up a new account, applying for Ontario Energy Rebate or requesting engineering services.
Open, Close or Link Hydro Accounts
Apply for New Account
Account setup charge of $30.00 plus HST applicable. Security deposit may be requested.
Link Accounts
Arrange to have bills consolidated for 2 or more accounts
Cancel / Close Account
Billing
Pre-authorized Payments
With Pre-authorized Payments, the total amount owing is automatically withdrawn from your account on the due date. This is open to all business customers.
Sign Up
Make a Change
Cancel
Equal Payments
With our Equal Payment Plan, twelve equal monthly payments will be withdrawn from your account on the date you choose. Open to small commercial customers only. Prior to applying, accounts must have a zero balance.
Sign Up
Deposit Waiver
If we request a deposit as security for your business account, and you want to apply to have it waived, this form is mandatory. Non-refundable $25.00 fee for credit check is in effect.
Apply for Waiver Inc. or Limited
Apply for Waiver Non-Inc. or Non-Limited
Switch Price Plans
If you are a small business customer you can choose between Three Electricity Price Plans are available: Time-of-Use (TOU), Tiered and the Ultra-Low Overnight (ULO). To switch, this Election Form is required. Most small business customers in Ontario pay TOU prices. (Check the Electricity line on your bill).
Water and Wastewater
Water-Wastewater Billing Authorization
Use this form to directly bill from the service address for all water and wastewater charges that are attributable to the property.
Submit Your Authorization
Water Meter Readings
Helps avoid over or under estimated water usage.
Submit Your Water Reading
Engineering Service Requests
General Service Request (Commercial, Industrial, Institutional)
Temporary Service Request
Flat Rate Service Request
New Subdivision Service Request
Isolation Request
Owner Landlord Continuous Service Agreement
Burlington Hydro offers a Continuous Service Option to owners and landlords of properties occupied by tenants. By signing this Continuous Service Agreement you ensure that there will be no interruption in electrical service if a tenant moves out and Burlington Hydro has no new tenant information on file.
Regulated Price Plan (RPP) Self-Declaration
You are automatically enrolled by Burlington Hydro in the RPP if you are a residential or small business consumer. Other classes of consumers are required to declare their status with Burlington Hydro in order to be enrolled in the RPP. This includes farming businesses and multi-unit residential premises. Complete Regulated Price Plan Self-Declaration Form if you are eligible for the RPP and would like to be enrolled.
Trouble Reports
Notify Burlington Hydro of non-emergency power issues involving commercial locations.
Submit Report
Ontario Eligibility Rebate
For certain account types, review and approval by Burlington Hydro is required to receive the Ontario Electricity Rebate (OER). This includes:
- Common elements in multi-unit complexes that are predominantly residential (as of July 1, 2022)
- Retirement residences (as of July 1, 2022)
- Mobile home parks (as of July 1, 2022)
- Multi-unit complexes that are predominantly residential, such as condominium and apartment building
Apply for your commercial account eligibility
Energy and Water Reporting and Benchmarking (EWRB) Data Request
Ontario Regulation 20/17 under the Green Energy Act, 2009 requires owners of large properties with a gross floor area of 50,000 square feet and above to report their energy consumption and water use data to the Ministry of Energy by July 1 each year. To request the annual energy consumption and water use data for your property from Burlington Hydro, please complete the following form as the property owner or authorized data requestor and email the completed form to:
Request EWRB Data