Customer News

December 16, 2024

Our New Outage Map with Enhanced Features is Now Available!

We're excited to announce our new power outage map is now available that makes it easier for customers to find out about or report power outages in Burlington. Our interactive map helps you quickly determine if your address is affected by an outage, including when an outage is estimated to end.

You can now:

• Search outages by address or neighbourhood
• View outage categories by number of customers affected
• Enable weather radar
• See a summary of key statistic at a glance
• Access other relevant information and resources

Our outage map shows the locations of outages, the number of customers affected, when crews are on-site, and the estimated time for power to be restored. Updated every five minutes, 24/7.

Visit our upgraded outage map today and let us know what you think!