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Power for the Community

Message from the CEO

Gerry Smallegange, CEO

Electricity is integrated into the fabric of our lives and is an essential ingredient in the prosperity of the communities in which we live. It powers almost every aspect of our lives – keeping our businesses running, supporting our emergency services, our schools and our institutions.

Burlington Hydro’s priority, first and foremost, is to provide a safe and reliable source of power for our community. It’s part and parcel of maintaining and investing in infrastructure, strategically mapping out our short and long-term capital expenditures, and ensuring a financially responsible approach in how we conduct our business.

With a focus on corporate responsibility, Burlington Hydro Electric Inc. (BHEI) strives to contribute to the quality of life in the community, aligning its business strategies in ways that lend support to the City’s prosperity goals and sustainable growth.

We realize that true customer value comes from providing services that go beyond wires and poles. Affordability, effective and timely communications, customer care, energy conservation, community partnerships, and social/corporate responsibility, all contribute to delivering value.

We believe that we are on a path that will continue to strengthen our company in ways that respond to customer needs and give back in a progressive way to the community.

How we incorporate innovative technologies, financial oversight, communications, conservation, corporate and environmental responsibility, all play into the new reality. It has created a culture of continual adjustment and improvement to ensure that we are delivering value in the services we provide and the contributions we bring to our community. It represents a positive and sustainable trend for our company. In so doing, we look forward to doing our part in keeping Burlington the best place to live, work and play.

Gerry Smallegange
President and CEO